Pueblo West Auto Tire and Diesel

Guy Case Edited 2 months ago

I called and asked if they could put grease in 3 spindles for my riding lawn mower. Each spindle has a grease zirk like cars have. They said they couldn't help me. Reply to Response from business, see below: I didn't ask you to service my lawn mower. I told you I had 3 new spindles for my mower that simply needed grease. It would have meant putting your grease gun on the zirks of each spindle, squeezing the handle and filling them with grease. This did not involve any special knowledge or skill that any of your lube techs would not have. If a child came to you with a flat bicycle tire would you be unable to add air to the tire? Is your business unwilling to solve simple issues for the public? Gosh, I miss the old days of filling stations that would gladly have helped me and that child!!!!!!!

David Erickson a year ago

Jacob was great to work with on a recent claim. Communication was clear, everything was handled on time, and the process went smoothly from start to finish. Always good to support small businesses that take pride in their work and stay reliable throughout. Really appreciated the help.

Lindsay R. Carleton a year ago

Great service and very professional! I highly recommend this shop. They went above and beyond with my car repair and have very reasonable pricing. I’m so grateful to have found a trustworthy mechanic in Pueblo West!

Jason Scott a year ago

I wouldn't give them one star. They try to Rob people for their money lying about the tire needs to be replaced. I had ro work today, I ask them to put the spare on they want to charge me $25.00, and it took them 3 hours to do that. I recommend do not bring your vehicle here. As you can see there is alot of tread still on the tire.

Corbet Heyn Edited a year ago

Fair pricing, good warranty and friendly and fast service - but I came to discover that their techs are incompetent. After my last oil change and water pump replacement they performed, my coolant reservoir was filled to the brim, dipstick half way out, no washer fluid topped off. I recently had a coolant leak (1 year later) and they said it was a loose hose clamp. No charge. Drip never stopped. Took it back a week or so later and I was told I would be in for a bill of close to $900 to fix as a slew of other issues were now found. So it wasn’t the hose clamp? And it isn’t the water pump (even though the drip is in the exact location it was before) WTH happened in the week ? Seems very shady to me as the water pump and turbo line are pretty far apart. And charged me $50 to boot. Then I had to take it back to have a shield re pinned to the undercarriage that they didn’t do properly. Sloppy sloppy, sloppy. Seems they throw darts and see where it lands. Sad really. Friendly front staff but that garage is terrible in my experience. Looking for another garage that I can trust . Unfortunately It’s not this place. And looking at some of their most recent reviews it seems that it’s not jus